Refund & Cancellation Policy

Thank you for choosing Saakh for your Payment Collections and Credit decisioning needs. Please carefully review our Cancellation and Refund Policy, designed to provide clarity on the terms and conditions associated with our prepaid data products.

1. No Cancellation Policy:

Given the immediate delivery of our data products and the unique structure of our prepaid credit system, Saakh does not entertain cancellation requests once credits have been purchased. The instantaneous provision of our fintech services makes cancellation impractical.

2. Refund for Unutilized Credits and Grievances:

Saakh's prepaid products operate on a credit system, requiring users to purchase credits before acquiring our services. In the event a user wishes to seek a refund for unutilized credits or has any grievances, they may contact our designated Chief Redressal Officer:

Chief Redressal Officer:
Name: Arpit M Golechha
Email: info@saakh.in
Mobile Number: +91 8320806220


3. Process for Refund Requests and Grievance Redressal:

Users seeking a refund on unutilized credits or addressing grievances are requested to follow these steps:

• Contact Chief Redressal Officer Arpit M Golechha via email at info@saakh.in or by phone at +91 8320806220.
• Provide relevant user details, a description of the grievance, and any transaction-specific information.
Mr. Arpit M Golechha will diligently review the provided information and respond promptly to address the user's concerns. Saakh is committed to ensuring a fair and efficient resolution process.
4. Changes to the Policy:

Saakh reserves the right to modify or update this Cancellation and Refund Policy at any time. Users will be notified of any changes through our website or other appropriate communication channels.

By using Saakh's fintech products and services, users agree to adhere to this Cancellation and Refund Policy. If you have any questions or concerns regarding this policy, please contact us at info@saakh.in.

Thank you for choosing Saakh!

Mysa Technology Private Limited

Address:910, Elite Magnum, Near Bhuyangdev Circle, Vardhmannagar, Ahmedabad - 380062
Email: ag@saakh.in
Contact number:+91 8320806220
Website: https://saakh.in/

If you have questions, concerns or grievances regarding this Privacy Policy, you can email us at our grievance email-address: info@saakh.in